Hi all I am running Exchange2003 EESP2 on Windows Server 2003 EE SP2. I have a user who gets the following error when he tries to send: Your message did not reach some or all of the intended recipients. Subject: <regular text subject> Sent: 9/19/2008 2:40 PM The following recipient(s) could not be reached: <local Exchange email add> on 9/19/2008 2:40 PM You do not have permission to send to this recipient. For assistance, contact your system administrator. MSEXCH:MSExchangeIS:/DC=edu/DC==<remainder of our domain> <yahooemail add> on 9/19/2008 2:40 PM You do not have permission to send to this recipient. For assistance, contact your system administrator. MSEXCH:MSExchangeIS:/DC=edu/DC=<remainder of our domain> NB: I have replaced parts of the error message and indicated what was there in <> Now this happens infrequently with this particular user and then seemingly goes awaybut re-occurs with other email he is trying to send much to his annoyance. Sometimes the message will send after he re-tries right away orit may take a numberof attempts to send.The rate of re-occurence however seems to be increasing. This is his personal mailbox and SELF has the required priviliges to send and the mailbox is not full. There are no explicitly set delivery restrictions and he can have the problem sending to both internal and external recipients. Any assistance would be appreciated.

Hi, Whether the user could receive email without any issue? Which queue did the message hung? And what the last error came up in the queue? Currently, please right click the NDR information in Outlook, click Internet header, then post the information on the forum. Please try to recreate the user's profile on the Outlook, then test this issue. Thanks Allen

Hi Allen The user is able to receive email and has never had an issue with receiving email. He is currently out of the island. I will investigate the check/perform the last three items when he arrives and subsequently post the information. Neil

Hi all Some more inforelated to the post re: the user (hopefully it helps) The user logs in locally ona laptop which is onour ADdomain.Theuser enters his domain credentials when opening Outlook 2003 to authenticate and then access hisExchange account. The user will experience the problem seemingly "out of the blue", the exact frequency is not known. The user will send to a recipient successfully, then try again later and get a problem. He will get a successful send to the sameif he re-tries maybe an hour or so after, next day etc. He will usually encounter the same problem if he tries to re-send immediately. I also removedthe user'sExchange account, restarted the laptop and re-added it. Mr. Neil

Hi, Is this user the only one who gets such NDR when sending to external recipient? Please check whether any third party security software was installed on the client side. If it is, please disable it and check this issue. If the issue persists, please enable Message Tracking, then find the log and send it to me:allensyr2003@hotmail.com Note: The log is stored C:\Program Files\Exchsrvr\BESERVER.log Thanks Allen